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Clerk’s Office Looks to the Future by Embracing Technology

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September 13, 2021
Clerk’s Office Looks to the Future by Embracing Technology
 
Providing you with quick and easy access to public records and information is one of my top priorities. Your time is valuable, and my team and I want to make it as convenient as possible for you to access the services and information you need, when you need it.
 
As the Clerk of the Circuit Court & Comptroller, nearly every payment, court document and public record in Palm Beach County passes through my office. By embracing technology, my team and I are making it easier than ever for you to connect with this information.
 
Our use of digital innovations is eliminating the need for many paper files, which improves efficiencies within our office and expands our ability to provide services electronically.
 
As we look to the future, I wanted to share a few of the ways we are using technology to serve you more effectively and efficiently.
 
  • Artificial intelligence and automation: We’re using artificial intelligence to scan and docket many electronically-filed court records, enabling our team to focus what matters most – the people we serve. More than one-third of the court documents that are electronically filed with our office are processed using automation and artificial intelligence software. We also will use A.I. to help answer your questions about our services, using a new “chatbot” on our website. That bot should be available to you in the coming months.
 
  • Digitizing financial records: Our Finance team launched a new program this year that minimizes the need for paper records. By processing invoices and payments electronically, we’re improving efficiencies to better serve you.
 
  • E-Recording: As more services have moved online, we’ve seen a record number of people using our e-Recording services to digitally record their marriage licenses, deeds and other official records – eliminating the need for them to visit our office in-person.
 
  • Electronic certification of court and official records: Our team is working on electronic certification, or eCertification, of court and official records. Once this system launches, you will be able to get certified copies of court records and official records without coming into our offices. We will share more information on this service once it’s ready to serve you.
 
Over the last year, we’ve learned that we all must be able to adapt. Technology continues to change the way we live and work. My team and I are committed to embracing these changes to provide you with fast and efficient service.
 
Regards, 
 

 
Joseph Abruzzo
Clerk of the Circuit Court & Comptroller
 
Please be advised that Florida has a broad public records law, and all correspondence may be subject to disclosure. Under Florida public records laws email addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
 
Contact:
Rodney Statham, Community Engagement Manager
rstatham@mypalmbeachclerk.com, (561) 355-1964